By Mary Manzo, Posted in Power of Social Media
In the past year most major airlines have made the initiative to take off on social media, launching a variety of social efforts to connect with their fliers. In lieu of the recent news about American Airlines, the importance of social media to the aviation industry is more apparent now than ever.
For anyone that is still questioning the power of monitoring social media, take a look at American Airlines.
It was announced in October that based on Amplicate's social media analytics report that American Airl... read more.